Banca de DEFESA: PRISCILA MOREIRA CARVALHO COSTA RAMOS

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : PRISCILA MOREIRA CARVALHO COSTA RAMOS
DATE: 21/03/2025
TIME: 14:00
LOCAL: vídeo conferência
TITLE:

Accessibility instruments in the Superior Court of Justice: an analysis of
public communication for people with disabilities.

KEY WORDS:

Public Communication, Accessibility, People with Disabilities, Superior Court of Justice, Institutional Dialogue.

PAGES: 65
BIG AREA: Outra
AREA: Multidisciplinar
SUMMARY:

This paper investigates the public communication mechanisms of the Superior Court of Justice (STJ) aimed at people with disabilities (PwD) regarding the accessibility instruments implemented in this judicial body, structured in two interconnected parts: an academic analysis and a technical-technological product. The study answers the question: "How does the STJ communicate the existence of accessibility instruments so that the target audience has knowledge and access to these initiatives?", based on qualitative research with a case study approach, document analysis and semi-structured interviews with employees of five administrative units of the Court. The research identified that, although the STJ has implemented significant advances in accessibility, four critical gaps persist regarding public communication: 1) lack of tools for recording and monitoring use, making it impossible to measure the effective use of resources; 2) disconnection between initial participation and ongoing engagement, evidenced by the participation of PwD in the implementation phase of public accessibility actions in the STJ without subsequent use of the instruments; 3) predominantly unidirectional and non-segmented communication, limited to dissemination via institutional channels, resulting in technical information not adapted to specific needs; and 4) lack of structured channels for feedback, creating an institutional disconnect that goes against fundamental principles of participatory democracy. As a strategic solution, the 1st Interactive Forum on Accessibility and Communication of the STJ is proposed, an annual event to establish an effective dialogue between the Court and PwD, aiming to replace unidirectional approaches with dialogical processes that guarantee participation and engagement. The study faced limitations such as the lack of usage metrics, restricted geographic scope and temporality (until 2024), but offers theoretical contributions by demonstrating the need to align public communication with bidirectional and inclusive models, overcoming the paradigm of mere dissemination. The practical contribution materializes in a replicable model for public institutions, integrating theory and action to transform policies into effective inclusion.

COMMITTEE MEMBERS:
Presidente - 2476622 - BEATRIZ FATIMA MORGAN
Interno - ***.216.685-** - DANIEL PITANGUEIRA DE AVELINO - UnB
Externo à Instituição - DANILO ROTHBERG - UNESP
Interna - 1807459 - LUDMILA DE MELO SOUZA