Banca de DEFESA: FRANCELY MORETO DOS SANTOS FIDALGO

ORGANIZATIONAL COMMITMENT: PERCEPTIONS OF TELEWORKERS AND ON-SITE WORKERS

Organizational Commitment; Public Organizational Governance; Judiciary; Telework.

Organizational commitment is a psychological bond between the individual and the organization, reflecting the employee's willingness to remain in the institution and align with its objectives. On the other hand, it is observed that telework has been consolidated as a relevant work modality in the Brazilian public sector, especially in the context of the Superior Court of Justice (STJ), making it pertinent to study how this modality influences the bond between employees and the institution. Given this scenario, this research had as its general objective to identify whether the telework context contributes to the level of commitment of employees of the Superior Court of Justice. To this end, a quantitative methodology was used, using the Meyer, Allen e Smith scale (1993) as a questionnaire. The data were analyzed through descriptive statistics and confirmatory factor analysis and documentary research. The results revealed that telework does not affect the level of organizational commitment of STJ employees, thus contradicting some hypotheses in the literature that suggest that the lack of physical presence could weaken the ties between workers and the organization. The data indicated that employees who work remotely demonstrate similar levels of commitment to those who work in person, suggesting that the work modality, in itself, is not a determining factor for organizational bonds. The conclusion was that the implementation of institutional policies aimed at managing telework can strengthen the bond between employees and the institution, contributing to administrative efficiency and employee well-being. As a technicaltechnological product (PTT), the study proposes the creation of a Digital Communication Channel for Engagement of Remote Employees of the STJ. This platform aims to strengthen the organizational culture, promoting the exchange of experiences, reporting of difficulties, sharing of good practices and proposing improvements among employees working remotely