Banca de QUALIFICAÇÃO: CLAUDIA FERNANDA SILVA ALMEIDA

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : CLAUDIA FERNANDA SILVA ALMEIDA
DATE: 29/08/2024
TIME: 09:00
LOCAL: Video Conferência
TITLE:

Digital Administrative Services at UnB: Perception and experience of Access and Quality by Undergraduate Students at the Institute of Arts (IdA)

KEY WORDS:

"digitalization"; "administrative services"; "digital inclusion"; " university education"; "University of Brasília"

PAGES: 33
BIG AREA: Outra
AREA: Multidisciplinar
SUMMARY:

This research project aims to investigate the perceptions of undergraduate students at the Institute of Arts (IdA) at the University of Brasilia (UnB) about the digital administrative services available. The research will use quantitative and qualitative methods, applying a questionnaire that will address aspects such as ease of use, satisfaction and difficulties faced, as well as a semi-structured interview. It is hoped to identify areas for improvement and propose strategies to increase the transparency and efficiency of digital services, with a view to improving the user experience and digital inclusion in the academic environment.

COMMITTEE MEMBERS:
Externo à Instituição - SAMUEL ANDERSON ROCHA BARROS - UFBA
Externa ao Programa - 1642944 - FATIMA APARECIDA DOS SANTOS - nullPresidente - 1827871 - SIVALDO PEREIRA DA SILVA