Banca de QUALIFICAÇÃO: Arthur Rocha Temporim de Lacerda

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : Arthur Rocha Temporim de Lacerda
DATE: 19/01/2023
TIME: 14:30
LOCAL: Remoto
TITLE:

Proposal of a development process for gamified chatbots

KEY WORDS:

Gamification, Chatbot, Development Process

PAGES: 47
BIG AREA: Ciências Exatas e da Terra
AREA: Ciência da Computação
SUBÁREA: Metodologia e Técnicas da Computação
SUMMARY:

Currently, there are some frameworks and guidelines for the development of chatbots, and following each of them, it is possible to reach a certain level of the software solution. Still, a solution that engages the user is not guaranteed, even if all the content that initially seems relevant to the solution is conversational. To achieve an engaging chatbot, it is necessary to use other techniques and approaches, such as gamification.

Both gamification and chatbots are concepts with proposed processes, frameworks, and guidelines used in various projects. However, currently, there is no development process for gamified chatbots combining these two concepts.

This work aims to find a development process that can be extended to have gamification activities looking for having a gamified chatbot as the outcome. Experiments and the validation of the proposed approach are made.

BANKING MEMBERS:
Interno - 1558082 - ANDRE LUIZ PERON MARTINS LANNA
Interno - 1298865 - SERGIO ANTONIO ANDRADE DE FREITAS
Externo ao Programa - 1769608 - GIOVANNI ALMEIDA SANTOS
Externo à Instituição - SEIJI ISOTANI - USP