Banca de DEFESA: José Anderson de Freitas Silva

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : José Anderson de Freitas Silva
DATE: 18/12/2023
TIME: 16:30
LOCAL: Teams
TITLE:

Robotic Automation in the Digital Transformation of Processes in a Federal Educational Institution: A Case study

KEY WORDS:

digital transformation, digitization, automation, robotic process automation, people management.

PAGES: 73
BIG AREA: Ciências Exatas e da Terra
AREA: Ciência da Computação
SUBÁREA: Metodologia e Técnicas da Computação
SPECIALTY: Engenharia de Software
SUMMARY:

Digital transformation encompasses the use of technologies and their impact on organization’s business models, resulting in changes in products, organizational structures or process automation. The adoption of innovative resources can contribute to the improvement of work processes, especially regarding the reduction of repetitive tasks, errors and recurring problems. In this context, digitization is related to business development, with processes being supported by digital solutions or functions; while process automation is applied with the use of digital technologies to increase efficiency, reducing steps in workflows and enabling the automation of repetitive human tasks. The people management area of the Federal Institute of Education, Science and Technology of Brasília (IFB) faces the challenges of modernizing the traditional methods used in its processes management. The area uses electronic means to carry out administrative processes, in addition to structuring technological platforms. The plurality of solutions with low or no integration causes repetitive activities of low complexity, with excessive consumption of time. The objective of this work is to define a digital transformation approach for repetitive processes in the people management area of the IFB. The adopted research methodology is descriptive with the use of the Case Study technique. The approach will be based on Robotic Process Automation, an emerging technology for process automation, which was selected from the execution of a systematic literature review to identify techniques, tools, solutions and implementations used in digitalization with emphasis on process automation

COMMITTEE MEMBERS:
Interno - 1314342 - ANDRE BARROS DE SALES
Interna - 1780217 - EDNA DIAS CANEDO
Externo à Instituição - GLAUCO HENRIQUE DE SOUSA MENDES - UFSCAR
Presidente - 1650604 - REJANE MARIA DA COSTA FIGUEIREDO